With the Final Expense Inbound call model, clients are calling into you rather than you dialing out to them. This ensures that your lead quality is higher and that you or your agents spend more time with the clients who are most likely to become a customer.

A buffer is the duration your agent has to qualify the client to make sure they are a good fit before having to pay for the call. Most buffers are between 90-120 seconds.

Inbound calls have a few benefits.

First, Inbounds are the highest intent leads. Clients are calling in right as they are thinking about purchasing.

Second, inbounds provide much more predictable and scalable revenue.

Third, inbounds are easier to make financial projections with compared to other lead types.

Your business may be a good fit for inbounds if you have the following pieces in place:

• Agents who are actively selling and are able to take calls 6-8 hours a day.

• Agents who work the sales process with every qualified client.

• A long-term mindset and approach to business.